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Cancellation & Refund Policy

You can cancel your order through confirmation email before the product has been shipped. The Urban Orchid Boutique won’t take any cancellation orders once the product has been shipped.

The Urban Orchid Boutique will refund your amount after deducting 7 % (payment gateway charges) of the total invoice amount.

Once the cancellation of product is requested, it will take a maximum of one day to cancel the order. The refund of amount will take 5-7 business days.

****We use recycled cartons for packing the plants. We request all the customers to kindly re-use or give them to local shop so that they can be recycled again.****